Like many international companies, Ross Video has watched the emergence and spread of the Covid-19 virus with great concern, and has implemented a variety of different measures to protect the health and safety of our employees, our customers and their respective families. We’ll be updating this page regularly to keep you informed of how we’re dealing with this difficult situation. If you have any questions, please contact us at firstname.lastname@example.org.
Early this morning, Ross management were informed that an employee tested positive for Covid-19. In an abundance of caution Ross made the decision to close its Iroquois manufacturing facility until Friday June 5, to provide time for any potential virus in the building to degrade.
Jeff Poapst, Senior VP of Manufacturing and Services commented “While we’re confident that the physical distancing protocols implemented in mid March are effective, we’ve advised all crew on the same shift, as the individual, to get tested before reporting back for work. Further we are working with both local Public Health units on contact tracing”.
Ross believes the information provided to staff has helped limit any potential risk, and will continue to ensure its staff, their families and others in the community are kept safe. We expect that we’ll be back in the facility Friday. Our twice daily cleaning continues as will our other precautions to ensure appropriate safety while our staff are on site. Given the short duration of closure the impact to customers is expected to be minimal.
We wish to protect the privacy of our employee and will not be divulging any personal details at this time.
Please return to this site for further updates.
In keeping with Ross Video’s Code of Ethics, we have prided ourselves of late by going above and beyond to ensure that our customers’ best interests are prioritized during these challenging times. Similarly, Ross has placed prominence upon working with and supporting our global suppliers, staff and their respective families.
Our timely efforts to both secure component supply and PPE equipment have proved exceedingly effective whereby we are not constrained by material supply at this time and do anticipate the continued availability of all products, subject to demand.
Also proven very effective are the steps that were taken early on in our captive factory environment: restricting access, ensuring physical distancing and supporting those on our team who experience any risk of contagion. The factory remains fully operational and continues to deliver to our usualexemplary standards of quality and service.
Much of the company continue to work from home; remote work has been so effective that we shall continue with this policy for the foreseeable future as we continue to monitor pandemic developments. Ross Video’s Business Recovery Plan has been instrumental in delivering seamless core operations despite a largely remote workforce.
Needless to say, we shall continue to dutifully adhere to local and national guidance from the appropriate authorities. As examples, both Australia and China have now implemented more relaxed operating levels under which we act accordingly.
Please also expect seamless technical support, tireless R&D, new product initiatives, and numerous demo opportunities. As per our Code of Ethics once more, we at Ross will strive to be great to work with and we thank you for your continued support.
As the COVID-19 pandemic continues to send shockwaves around the world and throughout the business community, leaders are faced with big decisions about how to best protect their employees. The Canadian government issued a mandate requiring the closure of all non-essential businesses to help reduce the spread of COVID-19.
Despite the fact that they fall under the category of ‘essential business’, Ross Video has elected to voluntarily close its factory in Ontario for the next two weeks (March 25-April 8). Ross Video said in a statement that this is being done “to both protect our staff and do our part to help reduce the spread of the virus”.
“In the end this is all about people,” said CEO David Ross.