Ultrix – 5000, this is just the beginning!

Shipping our 5,000th Ultrix frame is a moment that naturally invites reflection. Looking back, you start to wonder: would we have done anything differently eight years ago when we were first given that blank canvas?

The answer is no.

5000th Frame with unique mark

From the very beginning, we saw it as an opportunity to rethink what broadcast infrastructure could be. The result was Ultrix, a platform designed not just to meet the needs of the moment, but to reshape the landscape of live production. Today, Ultrix has grown into a globally recognized brand across both the broadcast and AV industries.

Our ambition from the start was to move beyond the limitations of traditional hardware-centric systems and create a platform built around a more flexible, software-driven future. When we designed Ultrix, we focused on two clear objectives: one financial and one technical.

On the financial side, we wanted to deliver a feature-rich system that was easy to deploy and operate, while allowing users to unlock additional capabilities through simple, affordable software licensing. The technical goal was to address a longstanding challenge in the market, the gap between utility and hybrid systems. At the time, facilities typically had to choose one or the other, with no practical way to transition between them without replacing hardware entirely. While possible, that approach was costly, time-consuming, and often left valuable equipment underutilized.

So we took an educated gamble to build a platform that could bridge this divide and enable hybrid workflows in a more flexible and cost-effective way.

There will always be risks

As I look back on the first couple of years, the truth is customers were sceptical. It was a very different product from a company that was mainly known for switchers. Even for the customers who understood the potential, they were unsure of the claims we made. We were asking them to trust us on this journey, having understood the challenges in the market and where the industry as a whole was heading.

I remember one such interaction with a customer in Europe who told me, “This is amazing! But I don’t believe this will do everything you say it can do.” So we sent a demo system to prove our claims. That customer now owns a number of frames and loves the product.

How our customers describe Ultrix

More of everything

As the systems began to be deployed and used, we started getting flooded with all kinds of additional requests. More I/O! Different I/O transport options! More features on the multiviewer. More types of processing! The list goes on and on.

What became very apparent is that our customers were using Ultrix in all different types of applications. Some we anticipated, some we didn’t, but all of them were exciting to see and hear about, especially how the platform was helping them achieve their goals.

As we kept adding features, sizes, and transport options, new applications kept emerging. Adding integrated production switchers into the frame a few years ago created enormous interest and led to even more explosive growth.

Journey in time to when Ross launched the Ultrix FR5 in 2020

What does it all mean?

Ultrix has become a wildly popular product for Ross as a company and can be found in all types of production environments globally. Reflecting on what has become the best-selling product of its class, I think if I were to summarize the overarching value it provides to our customers, there is one word I would choose: efficiency.

It’s efficient in its size. It’s efficient in its use of power. It’s efficient in the use and deployment of its different licenses. It’s efficient in how it has reduced our customers’ tech stacks—sometimes by upwards of 80% compared to how they previously built their facilities.

So now, whether a customer is deploying it as edge signal processing for a 2110 network, a core router, a production switcher, a large multiviewer, or all of these simultaneously, Ultrix can handle it—robustly, economically, powerfully, and efficiently.

Summing up all the value and capability Ultrix delivers has never been simple, which is exactly why we define it as Hyperconverged. It brings together routing, processing, multiviewing, and control into a unified platform that simplifies workflows while pushing the boundaries of what’s possible.

The journey so far has been one of continuous innovation and evolution, and we’re far from finished. Guided by our customers’ ideas, technology advancements, and real-world demands, we’re constantly refining and expanding what Ultrix can do.

This isn’t just a milestone moment. It’s part of an ongoing progression.

Stay tuned—there’s more to come.

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