Master Control
Nielsen® Watermark Solutions
Accurately Measure Audience Engagement
Ross provides flexible, robust solutions for encoding Nielsen® watermarks, providing you with the tools to accurately measure your audience engagement.
Firmware Update Notice for Nielsen Watermark Encoder Customers
Nielsen has identified a timestamp rollover affecting NAES VI (NW) Nielsen Watermarks and has released updated SDKs to address the issue. Ross has incorporated these updated SDKs into our Nielsen watermarking products and is making the required software updates available to customers. Without these updates, the watermark timestamp will roll over on 5 Jan 2027 at 6:48 pm EST., resetting to January 1, 2010. This could negatively impact Nielsen audience ratings. Please review the list below against the firmware version(s) installed in any products you may have in service, and upgrade as required.
• NWE-3GA Encoders: Mandatory software upgrade to Version 2.5.0 (Download available from Nielsen at NWE-3GA – Engineering Client Portal)
• NWE-TS Encoders: Mandatory software upgrade to Version 4.8.1 (Download available from Nielsen at NWE-TS – Engineering Client Portal).
• Ross Broadcast Audio Processor (BAP): Mandatory software upgrade to Version 2.0.0: Please contact Ross Technical Support.
• NWE-IP: Mandatory software upgrade to Version 1.6.0: Please contact Ross Technical Support.
Please contact Ross Technical Support if you have any questions or to obtain the latest software update files for your installed product.
Products
| NWE-IP | Audience measurement encoder for SMPTE ST 2110 / AES67 featuring Nielsen / Numeris watermark encoding. | LEARN MORE |
| NWE-3GA | Nielsen® Watermarks Encoder (openGear) | LEARN MORE |
About Nielsen®
Nielsen® has a 90-year legacy in providing clarity for their clients around the global consumer. Nielsen® knows what consumers watch – and what they buy – and more significantly they provide intelligence to help their clients understand these behaviors in relation to their business. Nielsen® is dedicated to innovative methodologies and technologies, allowing them to be at the forefront of how they capture consumer behavior, which is integral to their clients’ business growth.