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Product-Specific Features

Product-Specific Features

Available program features by Product Family. For more information, please contact us at rosscare@rossvideo.com.

Products RossCare+ Success RossCare+ Advantage RossCare+ Premier
Software Maintenance Extended Warranties
Switchers Included for one year from the date product leaves Ross facility Included for the life of the product Available for purchase A la carte options to augment your RossCare+ Advantage coverage
OverDrive Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
XPression Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
openGear Five years Not available Not available A la carte options to augment your RossCare+ Success coverage
Servers Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
Routers Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
Camera Motion System Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
Pro-xi Included for one year from the date product leaves Ross facility Not available Not available A la carte options to augment your RossCare+ Advantage coverage
softGear Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
Inception Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
Streamline Included for one year from the date product leaves Ross facility Available for purchase Available for purchase A la carte options to augment your RossCare+ Advantage coverage
Sports Analysis Included in subscription fees, For perpetual licenses, included for one year from the date product leaves Ross facility Included in subscription fees, For perpetual licenses, available for purchase Included in subscription fees, For perpetual licenses, available for purchase A la carte options to augment your RossCare+ Advantage coverage

For Our OverDrive Customers
In addition to all the benefits of the RossCare+ Maintenance program, customers purchasing OverDrive hardware extended warranty are entitled to:

Free OverDrive Hardware Upgrade
Technology is evolving, and computer components are constantly being improved. Customers who renew their OverDrive hardware coverage are entitled to a free server upgrade after every third renewal period. It’s our way of making sure your system is as up to date as possible.

For more information concerning RossCare+, Extended Warranties or Software Maintenance, please contact your local Ross representative.