RossCare+
Product-Specific Features
Available program features by Product Family. For more information, please contact us at rosscare@rossvideo.com.
| Products | RossCare+ Success | RossCare+ Advantage | RossCare+ Premier | |
|---|---|---|---|---|
| Software Maintenance | Extended Warranties | |||
| Switchers | Included for one year from the date product leaves Ross facility | Included for the life of the product | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| OverDrive | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| XPression | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| openGear | Five years | Not available | Not available | A la carte options to augment your RossCare+ Success coverage |
| Servers | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| Routers | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| Camera Motion System | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| Pro-xi | Included for one year from the date product leaves Ross facility | Not available | Not available | A la carte options to augment your RossCare+ Advantage coverage |
| softGear | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| Inception | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| Streamline | Included for one year from the date product leaves Ross facility | Available for purchase | Available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
| Sports Analysis | Included in subscription fees, For perpetual licenses, included for one year from the date product leaves Ross facility | Included in subscription fees, For perpetual licenses, available for purchase | Included in subscription fees, For perpetual licenses, available for purchase | A la carte options to augment your RossCare+ Advantage coverage |
For Our OverDrive Customers
In addition to all the benefits of the RossCare+ Maintenance program, customers purchasing OverDrive hardware extended warranty are entitled to:
Free OverDrive Hardware Upgrade
Technology is evolving, and computer components are constantly being improved. Customers who renew their OverDrive hardware coverage are entitled to a free server upgrade after every third renewal period. It’s our way of making sure your system is as up to date as possible.
For more information concerning RossCare+, Extended Warranties or Software Maintenance, please contact your local Ross representative.