At-A-Glance

At-A-Glance

Available program features by Product Family. For more information, please contact us at rosscare@rossvideo.com.

Switchers OverDrive XPression openGear® Sync Generators Servers Routers
Software Maintenance Term Included for Life of Product 1 Year 1 Year Included for Life of Product Included for Life of Product 1 Year Included for Life of Product
Access to Upgrades and Updates Lifetime Lifetime Lifetime Lifetime
Hardware Warranty Term 1 Year 1 Year 1 Year 5 Years 1 Years 1 Year NK: 5 Years
Ultrix: 1 Year
Transferable
Extended First Year Coverage NK:
Ultrix:
Group Discounts
Group Harmonization
Free Hardware Replacement** After 3 years
Access to Developer Level Support
Discounted Professional Services*
Onsite Upgrade Support* Available Available Available Available Available Available Available

*Fees associated with onsite professional services discounted for RossCare+ customers. Travel expenses may apply.
** Customers who have maintained their RossCare+ program current for three consecutive years are entitled to a complete hardware replacement on the third anniversary of their program.