Upcoming Support Maintenance

Our support page will be undergoing maintenance on June 2nd at 9:00 PM EST. If you need to reach Tech Support during this window and are unable to access the page ticket forms, please email your request to techsupport@rossvideo.com or call the toll-free number for your region from the list below;

North America Center is open Monday to Friday 8:30 a.m. to 6:00 p.m. EST, with 24/7/365 on-call service.

The telephone number is: +1-613-686-1557 (Toll-free within North America +1 833-859-0499)

EMEA center is open Monday to Friday 8:30 a.m. to 5:00 p.m. GMT.

The telephone number is: +44 (0)1189502446 (Toll-free Int’l +800 3540 3545)*

Australia/Sydney office is located in Alexandria, NSW.

The local support number is: 1300 007 677*

D3 LED center is open Monday to Friday 7:00 a.m. to 4:00 p.m. PST, with 24/7/365 on-call service.

The telephone number is +1-888-993-3533 (After Hours telephone number +1 800-761-4920).

Alternatively, you can contact D3 LED support by Email: LEDservice@rossvideo.com.

Alternatively, you can contact us by:

Email: techsupport@rossvideo.com